AI needs to create jobs for all, not the few
Stephane Kasriel CEO, Upwork ‘For the majority of us, AI will take away the most repetitive and boring tasks’ Whenever I talk to people about the potential impact of artificial intelligence (AI) and robotics, it’s clear there is a lot of anxiety surrounding these developments. And no wonder: these technologies already have a huge impact on the world of work, from AI-powered algorithms that recommend optimal routes to maximise Lyft and Uber drivers’ earnings; to machine learning systems that help optimize lists of customer leads so salespeople can be more effective. We’re on the verge of tremendous transformations to work. Millions of jobs will be affected and the nature of work itself may change profoundly. We have an obligation to shape this future — the good news is that we can. It’s easier to see the jobs that will disappear than to imagine the jobs that will be created in the future but are as yet unknown. If, as The Wall Street Journal suggests, we think of AI as a technology that predicts, it’s much easier to map its impact. We must push ourselves to do that and understand the future of work. Here are six principles to keep in mind as we imagine how the world of work will evolve. 1. Expect massive disruption As Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains, we’re in the midst of a “Fourth Industrial Revolution”, after steam power (the first), electric power (the second) and digitisation (the third). The fourth, which incorporates AI and robotics as well as other technologies, will have an even greater impact. Of course, most new technologies create new opportunities at the same time as they eliminate old jobs, but there is rarely a perfect correspondence between these two forces. The people whose jobs […]