Microsoft platforms drive AI modernisation in Asia Pacific
Enterprises across Asia Pacific are increasingly incorporating Microsoft cloud and AI platforms into integrated operating environments as they respond to economic uncertainty, evolving regulations and intensifying competition, according to a new research report published today by Information Services Group, a global AI-centered technology research and advisory firm. The 2026 ISG Provider Lens Microsoft AI and Cloud Ecosystem report for Asia Pacific finds that Microsoft platforms and services are playing key roles in a broad transition from infrastructure modernisation to AI-enabled business transformation. Across Australia and New Zealand, Southeast Asia and India, organisations are integrating cloud, data and AI capabilities into business processes to improve operational efficiency, strengthen customer engagement and make better use of enterprise informations “In Asia Pacific, AI has quickly matured from an experimental technology into the driving force of enterprise transformation,” said Michael Gale, partner and regional leader, ISG Asia Pacific. “Enterprises in this market increasingly view the Microsoft ecosystem as strategic to the next phase of modernization.” Organisations throughout the region are bringing together Microsoft cloud, AI and productivity platforms to create more unified operating environments. Rather than treating AI adoption as a separate initiative, enterprises are embedding AI capabilities into existing business processes to improve everyday operations. This strategy helps to address continuing challenges around fragmented data, legacy infrastructure and growing pressure to demonstrate measurable returns on technology investments. Modern, integrated environments help employees automate routine work, gain access to information and generate insights that support faster, more informed decisions. Changing enterprise priorities around security, regulation and operational resilience are also influencing Microsoft adoption in Asia Pacific. Organisations are adopting responsible AI practices and secure cloud architectures that comply with evolving data sovereignty requirements. Microsoft is making massive investments to support increased usage in the region, including a $3 billion expansion framework across Asia Pacific […]
