Innovative transition to new age of computing
Leading technology experts came together on the first day of the HKTDC International ICT Expo in April to discuss how advances in computing technologies have helped to make airports, businesses and governments smarter, more efficient and more cost-effective. The expo was organised by the Hong Kong Trade Development Council (HKTDC) and ran concurrently with the 16th HKTDC Hong Kong Electronics Fair (Spring Edition). Smart airport transforms passenger experience Hong Kong International Airport (HKIA) is taking biometrics and robotics to new levels in its digital transformation, aiming to provide passengers with a more efficient and enjoyable airport and travel experience, and to improve operational efficiency. Andy Bien, Chief Information Officer at Airport Authority Hong Kong (AA), explained the five key enabling technologies for realising the AA’s Smart Airport Vision: big-data intelligence, advanced biometrics, mobile technology, robotics, and the “digital twin” reality modelling system. Advanced biometric applications are helping the AA provide a seamless travel experience by combining all passenger airport interactions – self-bag drop, e-security gate, immigration, transfer security gates and self-boarding gates – into a single token. “When the system is complete, the passenger will be able to walk into the restricted area in about 10 seconds,” said Mr Bien. The AA is also developing long-range iris, palm-vein and finger-vein scanning, and deeper functions such as emotion recognition via smart CCTV for enhanced security, he said. The analysis of each detected face provides a confidence score for seven different kinds of emotions: anger, disgust, fear, sadness, happiness, surprise or neutral. Robotics is another area the AA is focusing on to supplement its huge labour force (currently 75,000 people and forecast to increase to 130,000 when the third runway opens). Mr Bien emphasised the fact that robotics integration was intended to supplement, not replace, airport workers. Driverless tractors will soon be […]