Coca-Cola Amatil Indonesia creates Windows 10 app for sales force
In the picture: Suyono Kurniawan, Solution Delivery Manager, PT. Coca-Cola Amatil Indonesia. 6 November 2015 – Coca-Cola Amatil Indonesia (CCAI) has announced that it aims to equip its entire sales force of 3,000 across Indonesia with complete access to e-Coaching, a Windows 10 app created to provide sales employees access to various facets of the business including visibility in the market, sales force productivity, engagement with its retailers, people development, and data accuracy. On the sidelines of Microsoft’s TechDays Indonesia 2015, Deborah Intan Nova (Debbie), HR and IT Director, CCAI, said: “The e-Coaching app ensures our product availability and in-outlet execution in order to deliver the best service and best products to customers, which is fundamental to us since CCAI’s vision is to create millions of moments of happiness and possibilities every day for our stakeholders, including our retailers and consumers.” Implemented in April 2015, e-Coaching replaced a more laborious and time-intensive system which involved the sales force requiring to jot down information about retailers using pen and paper, such as the refrigeration conditions and product availability, before manually entering it into the company’s system when they return to the office. With the e-Coaching app, the company sees improved data accuracy and efficiency by eliminating manual and paper-based data input, surveys, as well as duplications while providing CCAI with high-quality information for prompt follow-ups and further improvements. “Now, our sales force has a check-list of questions pre-programed in the e-Coaching app available on their Windows 10 tablets when they do their regular visits to retailers. They can review the retailers’ performance and work together with them to improve. They are also able to spend more time with the customer because all data input can now be submitted directly into CCAI’s database via the e-Coaching app,” Ms. Intan Nova said. “By […]